SUPPLIER DEVELOPMENT IN THE EXTENDED SUPPLY CHAIN: IMPLEMENTATION AND IMPROVEMENT OF MANAGEMENT
Received: 24.08.2021; Revised: 30.09.2021, Accepted: 31.10.2021, Published Online: 18.11.2021
Alberto Molina Ossa
Universidad Internacional Iberoamericana (UNINI)
Gustavo Adolfo Rubio-Rodríguez
Corporación Universitaria Minuto de Dios – Uniminuto
Purpose: The competitiveness of companies in the electricity sector depends on the management of their extended supply chain, but there is little empirical research on the methodology to achieve this. Therefore, the objective is to analyze the relationship that exists between the implementation of an appropriate program for the development of suppliers in the Interconexión Eléctrica S.A. business group (ISA), and improving the management of its extended supply chain.
Design / methodology / approach: The conceptual and operational elements of the program were determined experimentally from an adopted hypothetical model, which was qualitatively adjusted to the needs of the interested parties through pilot projects for the implementation of processes following the evolutionary trend of management international standards.
Results: The program implemented in ISA, conditioned to develop the capacities and competencies of its suppliers in the electricity sector, presents a positive relationship with the improvement of the management of its extended supply chain.
Investigation limitations / implications: The methodology, results and conclusions of this investigation correspond to the economic circumstances and the specific objectives of the interested parties in the period 2011-2021. The analysis of the relationship between the development of suppliers and the management of the extended supply chain of other companies and economic sectors requires different and specific longitudinal studies.
Practical implications: The findings and results of this study may facilitate the implementation of new appropriate sectoral programs to develop specific capabilities and competencies of critical suppliers, the improvement of the management of other extended supply chains, and the procurement decisions in management of suppliers.
Originality / value: This research fills the gap in the literature regarding the empirical validation of the relationship between the implementation of an appropriate program for the development of suppliers in the electricity sector, and the improvement of the management of the extended supply chain, of energy companies operating in Latin America.
Keywords: supplier development, supply chain, continuous improvement, integrated management system, maturity level.